Pricing & Services
Transparent pricing. No hidden fees.
Lowest Rate Guarantee + Free Inspection Video
FREEFree Services (Included)
Inspection Video
Full unboxing video with every order — competitors charge $5
Standard Inspection
We remove the outer packaging, confirm the item matches your order, and check its condition
Photos If Anything's Wrong
The video covers normal cases. If we find an issue, we send detailed photos
Bubble Wrap
Every item gets bubble wrap protection
Service Fees
Buying Service Fee
Free for orders over ₩100,000 — the waiver does not apply if the order is cancelled, nor to secondhand orders
Secondhand Handling
Replaces the ₩3,000 fee for secondhand orders — charged regardless of order value
Secondhand Inspection
Item-by-item check against the listing, close-ups, and a function test — we stop before shipping if anything differs
Return / Exchange Handling
When a defect requires returning or exchanging with the seller
Cancellation — after purchase
Of the product price, minimum ₩5,000 — plus actual return shipping
Cancellation — after inspection
Of the product price, minimum ₩10,000 — plus actual return shipping
Cancellation — after packing
Repacking and re-weighing are done by hand — plus actual return shipping
Consolidation
Save up to 80% on shipping by combining packages
Vacuum Packing
Reduce volume for clothes & plush items
Protective Box
Double-boxing for fragile items
Split Package
Split contents into multiple boxes
Shipping Insurance
Covers loss AND damage — limits follow the carrier's terms
Electronics Test
Power-on test with video
Pre-order Handling
For items shipped later by the seller — charged even on orders over ₩100,000
Delivery Within Korea
Of the product price — for delivery to a Korean address (hotel, etc.); not an export shipment
💡 Storage: 90 days free (Pass 180 days) · ₩500/day after · Express ship: -₩2,000 discount
Shipping — RouteKR Express
Best carrier auto-selected for each destination. Tracking provided after shipment.
| Destination | Rate | Days | Status |
|---|---|---|---|
| 🇯🇵 Japan | ¥990 + ¥400/kg | 3-7 days | Active |
| 🇸🇬 Singapore | ~$5/0.5kg | 5-10 days | Active |
| 🇹🇼 Taiwan | ~$5/0.5kg | 5-10 days | Active |
| 🇲🇾 Malaysia | ~$5/0.5kg | 5-10 days | Active |
| 🇦🇺 Australia | ~$12/0.5kg | 7-14 days | Active |
| 🇭🇰 Hong Kong | ~$5/0.5kg | 5-10 days | Active |
| 🇺🇸 USA | ~$20/0.5kg | 7-14 days | Active |
| 🇪🇺 Europe | ~$25/kg | 7-14 days | Coming Soon |
| 🇨🇦 Canada | ~$18/kg | 7-14 days | Coming Soon |
※ Japan: ¥500/kg for 10kg+
※ Shipping is charged on the greater of actual or volumetric weight (L×W×H cm ÷ 6000), finalized by measurement at dispatch.
Inclusion Service (K-pop)
Extract photocards only — save up to 99% on shipping!
S — Platform/QR/KiT
Weverse album, QR card, KiT etc.
M — Standard/Jewel
Standard album, Jewel case, Digipack
L — Deluxe/Special
Seasons Greetings, Deluxe, Limited
Premium — Specific items
Extract only specific POBs or items
Member Sorting
Sort by specific member — RouteKR exclusive!
※ Minimum 5 albums · 5-layer eco packaging included · Free inspection video
$39.9/year — Save more on every order
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