Pricing & Services

Transparent pricing. No hidden fees.

Lowest Rate Guarantee + Free Inspection Video

Personal Shopper service notice

Base additional fee: KRW 30,000

Individual product research, custom quotes and individual orders arranged through consultation are handled as a separate Personal Shopper service.

We explain the scope and cost before starting and apply the fee only after you agree. It is not automatically added to standard orders, and initial guidance already provided will not be charged retroactively.

Basic shipping eligibility checks before purchase are included in the standard buying process and are separate from paid product research.

Standard website purchase requests: enter product URLs, images and quantities → first payment for items and applicable costs → proxy purchase and warehouse arrival → inspection and measurement → available shipping routes and second-payment costs, including international shipping.

Existing standard buying fees and Pass Concierge terms remain unchanged.

FREEFree Services (Included)

🎬

Inspection Video

Full unboxing video with every order — competitors charge $5

🔍

Standard Inspection

We remove the outer packaging, confirm the item matches your order, and check its condition

📸

Photos If Anything's Wrong

The video covers normal cases. If we find an issue, we send detailed photos

💨

Bubble Wrap

Every item gets bubble wrap protection

Service Fees

Buying Service Fee

Free for orders over ₩100,000 — the waiver does not apply if the order is cancelled, nor to secondhand orders

₩3,000/order

Secondhand Handling

Of the item price, minimum ₩3,000 — replaces the new-item fee. Existing orders keep their agreed fee

5% (min ₩3,000)/order

Secondhand Inspection

Charged regardless of item price. Item-by-item check against the listing, close-ups, and a function test — we stop before shipping if anything differs

₩5,000/order

Return / Exchange Handling

When a defect requires returning or exchanging with the seller

₩3,000/order

Cancellation — after purchase

Of the product price, minimum ₩5,000 — plus actual return shipping

5%/order

Cancellation — after inspection

Of the product price, minimum ₩10,000 — plus actual return shipping

10%/order

Cancellation — after packing

Repacking and re-weighing are done by hand — plus actual return shipping

10% + ₩5,000/order

Consolidation

Save up to 80% on shipping by combining packages

₩1,500/pkg

Vacuum Packing

Reduce volume for clothes & plush items

₩3,000/pkg

Protective Box

Double-boxing for fragile items

₩5,000/pkg

Split Package

Split contents into multiple boxes

₩3,000/box

Shipping Insurance

We charge the carrier premium at cost, without an insurance markup. Existing payment-method fees are shown separately at checkout. Selecting this option is a request, not proof of coverage. Eligibility, insured value, coverage limit and premium must be checked for the carrier, country and goods before billing; actual enrolment is confirmed separately. EMS covers actual loss within the insured value for total or partial loss, theft or damage in transit. Actual loss is based on the goods value on the customs declaration; payment above the declared or insured value is not guaranteed. Inadequate packing, inherent defects, force majeure, seizure or destruction of prohibited goods and indirect losses such as lost sales may be excluded. For damage, retain the packaging and photos and contact us promptly. Acceptance without objection may prevent compensation. EMS requires an investigation request within four months of dispatch. Paid EMS postage is reimbursed under its compensation terms, excluding the insurance fee. Autograph, rarity or collectible value is not guaranteed merely by a purchase receipt. Other carriers follow their own terms. No premium is charged if coverage is unavailable.

Carrier premium at cost/box

Electronics Test

Power-on test with video

₩5,000/order

Pre-order Handling

For items shipped later by the seller — charged even on orders over ₩100,000

₩3,000/order

Delivery Within Korea

Of the product price — for delivery to a Korean address (hotel, etc.); not an export shipment

5%/order

💡 Storage: 90 days free (Pass 180 days) · ₩500/day after · Express ship: -₩2,000 discount

Shipping — RouteKR Express

Best carrier auto-selected for each destination. Tracking provided after shipment.

DestinationRateDaysStatus
🇯🇵 JapanQuote by weight and dimensions3-7 daysActive
🇸🇬 SingaporeQuote by weight and dimensions5-10 daysActive
🇹🇼 TaiwanQuote by weight and dimensions5-10 daysActive
🇲🇾 MalaysiaQuote by weight and dimensions5-10 daysActive
🇦🇺 AustraliaQuote by weight and dimensions7-14 daysActive
🇭🇰 Hong KongQuote by weight and dimensions5-10 daysActive
🇺🇸 USAQuote by weight and dimensions7-14 daysActive
🇪🇺 EuropeQuote by weight and dimensions7-14 daysActive
🇨🇦 CanadaQuote by weight and dimensions7-14 daysActive

Shipping does not use a fixed charge added for each 0.5kg or 1kg. Rates vary by destination, carrier and weight band; use the shipping calculator for a quote. Europe conditions vary by supported country. Duties and payment fees are separate; item acceptance requires review.

Check shipping rates and destinations

※ Charged on the greater of actual and carrier-specific volumetric weight. Weight bands, divisors and surcharges vary by route; final billing follows packed measurements.

Inclusion Service (K-pop)

Extract photocards only — save up to 99% on shipping!

S — Platform/QR/KiT

Weverse album, QR card, KiT etc.

₩800/album

M — Standard/Jewel

Standard album, Jewel case, Digipack

₩1,200/album

L — Deluxe/Special

Seasons Greetings, Deluxe, Limited

₩1,800/album

Premium — Specific items

Extract only specific POBs or items

+₩1,000/album

Member Sorting

Sort by specific member — RouteKR exclusive!

+₩500/album

※ Minimum 5 albums · 5-layer eco packaging included · Free inspection video

RouteKR Pass$39.9/year

$39.9/year — Save more on every order

Articles dès ₩50 000. Remise à zéro le 1er, heure de Corée. Chaque demande acceptée compte, même annulée ou sans succès. Après 3 demandes, attendez le mois suivant. Réponse, remise et achat non garantis. Frais de 5% et contrôle de ₩5 000 séparés.

🤝Pass · 3 negotiation requests per month
🚚5% off all shipping
📦Small-item shipping from ₩7,940 (1×/month, by measured weight)
🏠180 days free storage (vs 90 days)

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